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Five Star Turnovers home

How it works

From first conversation to guest-ready.

Getting started is straightforward. We learn your property, agree on a standard, and then deliver it turnover after turnover.

The owner experience

Six steps to your first turnover.

  1. 1

    Tell us about your property

    Share the basics: location, size, platform, and how often it turns over. It takes a few minutes and doesn't commit you to anything.

  2. 2

    We review your property and service needs

    We look at location, scheduling, and what your turnovers require, then follow up to talk through fit and pricing.

  3. 3

    We set your turnover standards

    Together we establish property-specific instructions: staging, linens, supply list, things to check, and anything unique to your home.

  4. 4

    You share upcoming turnovers

    You provide upcoming checkout and check-in dates. We'll agree on the simplest way to keep that schedule current.

  5. 5

    We complete the turnover

    After checkout, we clean, reset, inspect, and restock to the standard we set together.

  6. 6

    We confirm it's guest-ready

    You get confirmation that the property is ready for the next guest, plus a note about anything that needs your attention.

Scheduling today

Coordinated directly with you.

Right now, turnover schedules are coordinated directly with each owner. During onboarding we agree on how you’ll share upcoming checkouts and check-ins and how far ahead we need to know.

We don’t connect to your Airbnb or VRBO account, and we’ll never ask for your platform password.

Looking ahead

Built to get smarter.

We’re developing tools to make turnovers more automatic and more visible to owners. These features are planned. They are not available today, and we’ll share details when they are ready.

  • Planned

    Airbnb and VRBO calendar sync

    Connect your listing calendar so upcoming checkouts are visible to us without manual updates.

  • Planned

    Automatic turnover scheduling

    New reservations create turnover jobs on their own, reducing back-and-forth.

  • Planned

    Online turnover reports

    Photos, supply observations, and issue notes for each turnover, in one place.

  • Planned

    Owner dashboards

    A private view of your properties, upcoming turnovers, and past reports.

Ready for a better turnover?

Tell us about your short-term rental and we'll let you know whether we're a good fit.